Privacy Policy
Effective Date: 01/08/2025
This Privacy Policy outlines how Bloom Consultancy collects, uses, stores, and protects personal data processed through our Learning Management System (LMS), hosted on Zoho Training Central (“the Platform”).
Who We Are
Bloom Consultancy (“we”, “us”, “our”) provides HR, compliance, and workplace training services through our LMS. We act as a Data Controller for the personal data processed on this platform.
For any data protection queries, please contact:
Data Protection Officer
Bloom Consultancy
Cork, T45YK68
Email: info@bloomco.ie
What Data We Collect
We may collect and process the following personal data:
- Full name
- Email address
- Employer/Organisation name (if applicable)
- Job title or role
- Training records (courses enrolled, completed, quiz scores)
- IP address and device/browser details (for system access logging)
How We Use Your Data
Your personal data is processed for the following lawful purposes:
- To create and manage your LMS account
- To deliver online training content and track progress
- To issue certificates and proof of completion
- To meet employer or legal training obligations
- To respond to support queries or technical issues
- For anonymised reporting and analytics (where applicable)
Processing is based on:
Your consent (where given)
A contractual obligation (e.g. training provided to your employer)
Data Sharing
We do not sell or share your personal data with third parties for marketing purposes.
We may share your data with:
- Your employer or contracting organisation (to confirm training completion)
- Zoho Corporation (as the LMS provider and Data Processor)
- Legal or regulatory authorities if required by law
All third parties are contractually bound to protect your data
Data Retention
Your personal data will be retained only as long as necessary to:
- Fulfil the purposes outlined above
- Comply with record-keeping obligations
- Respond to audits or regulatory inspections
We regularly review and delete data no longer needed.
Data Security
We apply appropriate technical and organisational measures to protect your data, including:
- SSL encryption
- Role-based access control
- Audit logging and secure data storage
- Regular software and system updates
All data is hosted in secure data centres within the EU/EEA in line with GDPR requirements.
Your Rights
Under the GDPR, you have the right to:
- Access your personal data
- Rectify incorrect or outdated data
- Erase your data (“right to be forgotten”)
- Object to or restrict processing
- Data portability (where applicable)
- Withdraw consent at any time
To exercise your rights, contact us at the email above. We will respond within 30 days.
Cookies and Tracking
The LMS may use session cookies or analytics to:
- Maintain login sessions
- Improve system usability and performance
You can control cookie settings via your browser. No third-party advertising cookies are used.
Changes to this Policy
We may update this policy from time to time to reflect legal, technical, or operational changes. The latest version will always be posted on the LMS and dated accordingly.
Complaints
If you are unhappy with how we handle your data, you may contact the:
Data Protection Commission (Ireland)
www.dataprotection.ie
Phone: 01 765 0100 or 1800 437 737
